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The Ritz-Carlton, Portland | Hotel in Portland

| 9.4 (366 Reviews) |  1 Bathroom
Downtown Portland Hotel | The Ritz-Carlton, Portland

Hotel in Downtown Portland, Portland

A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a 24-hour business center are onsite.
Housekeeping is available on request.
The Ritz-Carlton, Portland offers 251 air-conditioned accommodations with espresso makers and safes. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium satellite channels and pay movies.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.


An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

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Amenities

Air Conditioner
Parking
Pool
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Heating
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Separate bathtub and shower
  • Bathrobes
  • Towels
  • Private bathroom
  • Hair dryer
Bedroom
  • Free cribs/infant beds
  • Blackout drapes/curtains
  • Down comforter
  • Bed sheets
  • Heating
  • Air conditioning
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Turndown service
  • Water-efficient showers only
  • Iron/ironing board
  • Phone
  • Recycling
  • Slippers
  • Safe
  • Separate sitting area
Breakfast
  • 1 restaurant
  • 24-hour room service
  • 1 bar
  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 20-100 per person
  • Espresso maker
  • Free bottled water
  • Local meal delivery service
  • Coffee/tea maker
Parking
  • Valet parking on site (USD 69 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
Accessibility
  • Wheelchair-accessible lounge
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Visual fire alarm
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk height (inches): 32
  • Wheelchair-accessible fitness center
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible pool
  • Elevator
  • Handrails in stairways
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator door width (inches): 60
  • Wheelchair-accessible concierge desk
  • Handrails in hallways
  • Front entrance ramp
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible public washroom
  • Thin carpet in room
  • Hallway handrail height (inches): 32
  • Lever door handles
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center
  • Stairway handrail height (inches): 32
Activities
  • Outlet shopping
  • Hot tub
  • Indoor pool
  • 24-hour fitness center
  • Full-service spa
Entertainment
  • Premium channels
  • Pay movies
  • Satellite channels
  • 55-inch LED TV
General
  • Meeting rooms - 9
  • 24-hour business center
  • English
Guest Services
  • Free cribs/infant beds
  • Indoor pool
  • Luggage storage
  • Turndown service
  • Wedding services
  • Daily housekeeping
  • Change of bedsheets (on request)
  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning service
  • Concierge services
Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Nature reserve
Spa
  • Body scrubs
  • Body wraps
  • Massages
  • Body treatments
  • Facials
  • Massage/treatment rooms
  • Ayurvedic treatments
  • Spa open select days
  • Sauna
  • Steam room
  • Couples treatment room(s)
  • 5 treatment rooms
  • Manicures and pedicures

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: anytime early check-in subject to availability minimum check-in age: 18
Check-out
Check-out before noon late check-out subject to availability a late check-out fee will be charged
Child Policy
Children are welcome. rollaway/extra beds are available for usd 50.0 per night. free cribs (infant beds)!
Payment Policy
Fee for cooked-to-order breakfast: approximately usd 20 to 100 per person valet parking fee: usd 69 per day pet fee: usd 200 per accommodation, per stay service animals are exempt from fees late check-out is available for a fee (subject to availability) rollaway bed fee: usd 50.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of usd 200 per accommodation, per stay service animals are welcome, and are exempt from fees 2 total (up to 40 lbs per pet)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property reserves the right to pre-authorize the guest's credit card prior to arrival. noise-free guestrooms cannot be guaranteed safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

Reviews

Shivani
Oct 22, 2026 05:24:36 AM
Review Score:   4
Summary: The main issue here was customer service. The ritz is an experience and customer service is part of it. However the young men working the check in looked and acted inexperienced and lacked training in customer care. As I arrived a woman appeared angry and frustrated- which I brushed off. Then soon I became that woman. First, they had me booked for two rooms - I am only one person and don’t need two rooms. The first guy said he couldn’t fix it and then asked for my credit card for a deposit. Wait, so I have two rooms? Yes I’m sorry. May I get a credit card? I will put a note in the system about your situation. Ok. Can I use my tap to pay on my phone? No you need a PHYSICAL CARD. But I don’t have a physical card. So I now have paid for two rooms and have access to none? That is correct. Meanwhile a long line is forming and clearly the young man looks nervous so I asked if he’d like me to step aside while we figure it out ( he could have offered me a water and asked me to sit down while a manager comes to help but instead he stood there nervously while a line of 15 grew behind us. Ultimately another young front desk ( Brody) was able to cancel one room. I still needed a card. I offered cash $200 , offered my number to enter, offered using my Apple Pay. Nope. Nope. Nope. So I sat down in the lobby in hold with Citibank for 2 hours while they activated a card I had in my bag. No water, no mansger, not even one check in from the desk. For two hours. This was the worst concierge.
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Room Arrangement

Room Info Facilities
Executive Suite, 1 Bedroom (Mobility Accessible, Tub)
Room Size: 905 square feet m2
1 King Bed
Executive Suite, 1 Bedroom (Mobility Accessible, Tub)

General

Square meters - 84, Square feet - 905, Number of bathrooms - 1, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Doorbell/telephone notification, Ping - 25, Grab bar - near toilet, Dining table, Toilet grab bar height (inches) - 32, Toilet grab bar height (centimeters) - 81, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Club Suite, 2 Bedrooms (Ritz Carlton Suite)
Room Size: 2702 square feet m2
2 Double Beds
Club Suite, 2 Bedrooms (Ritz Carlton Suite)

General

Square meters - 251, Square feet - 2702, Number of bathrooms - 1, No rollaway/extra beds, Number of bedrooms - 1, Ping - 76, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 2 Queen Beds
Room Size: 517 square feet m2
2 Queen Beds
Deluxe Room, 2 Queen Beds

General

Square meters - 48, Square feet - 517, Number of bathrooms - 1, No rollaway/extra beds, Number of bedrooms - 1, Ping - 15, Bed count minimum 2, Bed count maximum 2
Grand Room, 2 Queen Beds
Room Size: 453 square feet m2
2 Queen Beds
Grand Room, 2 Queen Beds

General

Square meters - 42, Square feet - 453, No rollaway/extra beds, Number of bedrooms - 1, Ping - 13, Bed count minimum 2, Bed count maximum 2
Club Suite, 1 Bedroom (Fauna Suite)
Room Size: 1464 square feet m2
1 Double Bed
Club Suite, 1 Bedroom (Fauna Suite)

General

Square meters - 136, Square feet - 1464, Number of bathrooms - 1, No rollaway/extra beds, Number of bedrooms - 1, Ping - 41, Bed count minimum 1, Bed count maximum 1
Grand Room, 2 Queen Beds
Room Size: 554 square feet m2
2 Queen Beds
Grand Room, 2 Queen Beds

General

Square meters - 51, Square feet - 554, No rollaway/extra beds, Number of bedrooms - 1, Ping - 16, Bed count minimum 2, Bed count maximum 2
Executive Suite, 1 Bedroom (Club Lounge Access)
Room Size: 905 square feet m2
1 King Bed
Executive Suite, 1 Bedroom (Club Lounge Access)

General

Square meters - 84, Square feet - 905, Number of bedrooms - 1, Club level room, Rollaway/extra beds (surcharge), Ping - 25, Dining table, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Grand Room, 1 King Bed
Room Size: 538 square feet m2
1 King Bed
Grand Room, 1 King Bed

General

Square meters - 50, Square feet - 538, Number of bathrooms - 1, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 15, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Club Suite, 1 Double Bed (2 Bedroom Fauna Suite)
Room Size: m2
1 Double Bed
Club Suite, 1 Double Bed (2 Bedroom Fauna Suite)

General

Number of bathrooms - 1, No rollaway/extra beds, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed (Mobility Accessible, Roll-in Shower)
Room Size: 459 square feet m2
1 King Bed
Deluxe Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

General

Square meters - 43, Square feet - 459, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 13, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Executive Suite, 1 Bedroom (Hearing Accessible)
Room Size: m2
1 King Bed
Executive Suite, 1 Bedroom (Hearing Accessible)

General

Number of bedrooms - 1, Rollaway/extra beds (surcharge), Visual doorbell/knocker notification, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Deluxe Room, 1 King Bed (Mobility Accessible, Tub)
Room Size: 515 square feet m2
1 King Bed
Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

General

Square meters - 48, Square feet - 515, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Doorbell/telephone notification, Ping - 14, Grab bar - near toilet, Toilet grab bar height (inches) - 32, Toilet grab bar height (centimeters) - 81, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Deluxe Room, 1 King Bed (Hearing Accessible)
Room Size: 459 square feet m2
1 King Bed
Deluxe Room, 1 King Bed (Hearing Accessible)

General

Square meters - 43, Square feet - 459, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Doorbell/telephone notification, Ping - 13, Visual doorbell/knocker notification, Grab bar - near toilet, Toilet grab bar height (inches) - 32, Toilet grab bar height (centimeters) - 81, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Deluxe Room, 1 King Bed (Mobility Accessible, Tub)
Room Size: 515 square feet m2
1 King Bed
Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

General

Square meters - 48, Square feet - 515, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Doorbell/telephone notification, Ping - 14, Grab bar - near toilet, Toilet grab bar height (inches) - 32, Toilet grab bar height (centimeters) - 81, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Deluxe Room, 1 King Bed (Hearing Accessible)
Room Size: 459 square feet m2
1 King Bed
Deluxe Room, 1 King Bed (Hearing Accessible)

General

Square meters - 43, Square feet - 459, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Doorbell/telephone notification, Ping - 13, Visual doorbell/knocker notification, Grab bar - near toilet, Toilet grab bar height (inches) - 32, Toilet grab bar height (centimeters) - 81, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Deluxe Room, 2 Queen Beds (Hearing Accessible)
Room Size: 516 square feet m2
2 Queen Beds
Deluxe Room, 2 Queen Beds (Hearing Accessible)

General

Square meters - 48, Square feet - 516, No rollaway/extra beds, Number of bedrooms - 1, Doorbell/telephone notification, Ping - 15, Visual doorbell/knocker notification, Grab bar - near toilet, Toilet grab bar height (inches) - 32, Toilet grab bar height (centimeters) - 81, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 2 Queen Beds (Hearing Accessible)
Room Size: m2
2 Queen Beds
Deluxe Room, 2 Queen Beds (Hearing Accessible)

General

No rollaway/extra beds, Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2
Grand Room, 1 King Bed
Room Size: 453 square feet m2
1 King Bed
Grand Room, 1 King Bed

General

Square meters - 42, Square feet - 453, No rollaway/extra beds, Number of bedrooms - 1, Ping - 13, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)
Room Size: m2
2 Queen Beds
Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

General

No rollaway/extra beds, Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 2 Queen Beds
Room Size: 516 square feet m2
2 Queen Beds
Deluxe Room, 2 Queen Beds

General

Square meters - 48, Square feet - 516, No rollaway/extra beds, Number of bedrooms - 1, Ping - 15, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed
Room Size: 459 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Square meters - 43, Square feet - 459, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 13, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Club Suite, 1 Double Bed (2 Bedroom Flora Suite)
Room Size: m2
1 Double Bed
Club Suite, 1 Double Bed (2 Bedroom Flora Suite)

General

Number of bathrooms - 1, No rollaway/extra beds, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 2 Queen Beds
Room Size: 516 square feet m2
2 Queen Beds
Deluxe Room, 2 Queen Beds

General

Square meters - 48, Square feet - 516, No rollaway/extra beds, Number of bedrooms - 1, Ping - 15, Bed count minimum 2, Bed count maximum 2
Executive Single Room, 1 Bedroom (Hearing Accessible)
Room Size: m2
1 King Bed
Executive Single Room, 1 Bedroom (Hearing Accessible)

General

No rollaway/extra beds, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed
Room Size: 459 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Square meters - 43, Square feet - 459, Wheelchair accessible, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 13, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Club Suite, 1 Bedroom (Flora Suite)
Room Size: 1460 square feet m2
1 Double Bed
Club Suite, 1 Bedroom (Flora Suite)

General

Square meters - 136, Square feet - 1460, Number of bathrooms - 1, No rollaway/extra beds, Number of bedrooms - 1, Ping - 41, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed (Mobility Accessible, Roll-in Shower)
Room Size: m2
1 King Bed
Deluxe Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

General

No rollaway/extra beds, Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Executive Single Room, 1 Bedroom
Room Size: 905 square feet m2
1 King Bed
Executive Single Room, 1 Bedroom

General

Square meters - 84, Square feet - 905, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 25, Dining table, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Deluxe Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)
Room Size: m2
2 Queen Beds
Deluxe Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

General

No rollaway/extra beds, Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed (Club Lounge Access)
Room Size: 453 square feet m2
1 King Bed
Deluxe Room, 1 King Bed (Club Lounge Access)

General

Square meters - 42, Square feet - 453, Number of bathrooms - 1, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Ping - 13, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)
Room Size: m2
2 Queen Beds
Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

General

No rollaway/extra beds, Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this The Ritz-Carlton, Portland has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the The Ritz-Carlton, Portland starts from $416 per night with includes Heating, Hot Tub, Kitchen, Laundry, Spa, Entertainment, Parking, Pool, Security/Safety, Wellness Facilities, Breakfast, Air Conditioner, Business Services, Bedding/Linens, Restaurant, Bar, Guest Services, Child Friendly, Internet, Wheelchair Accessible, Accessibility, Sports/Activities, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Ritz-Carlton, Portland is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the The Ritz-Carlton, Portland indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.